Legal information
Everything that governs a booking with us and how we look after your information. We have kept it as short and plain as the law allows.
Our documents
- Terms and conditionsBooking, prices, waiting, cancellation and liability
- Privacy noticeWhat data we keep, why, and your rights under UK GDPR
- Cookie policyOnly strictly necessary cookies, no tracking
- Complaints and lost propertyHow to complain or report lost property
- AccessibilityOur website and service for every passenger
- Booking policiesWaiting, cancellation, what is included